Frequently Asked Questions
Expert answers to your beauty and shopping inquiries.
How can I track my Elizabeth Arden order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for skincare and makeup products?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and accompanied by the original receipt or packing slip.
Does Elizabeth Arden test products on animals?
Elizabeth Arden does not perform animal testing on our finished products or ingredients, nor do we ask others to test on our behalf, except where required by law.
How do I determine the best Ceramide Capsule for my skin type?
You can use our online 'Consultation' tool or visit a local Elizabeth Arden counter to speak with a beauty advisor who can recommend the specific Ceramide formula for your skin concerns.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Afterpay.
Do you offer international shipping?
Currently, our website serves customers within the United States. For international orders, please visit our localized websites or authorized global retailers.